Why Relying Solely on Microsoft 365 Security Poses Risks for MSPs Under the UK’s New Cyber Law: Insights from CyberSentriq

UK Cyber Compliance is Changing: Why Native MS Tools Alone Won’t Protect You

As the digital landscape evolves, so too does the regulatory framework governing cybersecurity in the UK. The impending Cyber Security and Resilience Bill is set to reshape the expectations for Managed Service Providers (MSPs), compelling them to rethink their cybersecurity strategies. With the UK Parliament poised to enhance regulatory powers, the stakes have never been higher for MSPs and their clients.

The New Regulatory Landscape

The Cyber Security and Resilience Bill, anticipated to be introduced in the latter half of 2025, aims to enforce stricter compliance measures across various sectors. This legislation will not only emphasize best practices but will also impose mandatory compliance requirements. As MSPs prepare for these changes, it’s crucial to recognize that relying solely on native Microsoft 365 security features is insufficient.

The Limitations of Microsoft 365 Security

Despite the robust features associated with Microsoft 365, such as Exchange Online Protection, Defender for Office 365, and Purview, these tools exhibit significant blind spots. Many organizations mistakenly believe that the E5 license provides comprehensive protection. However, gaps in detection and response, configuration complexities, and the risks associated with single-vendor reliance can leave MSPs vulnerable.

The Reality of Shared Responsibility

Microsoft operates under a shared responsibility model, where the company ensures the cloud infrastructure’s functionality, but the onus of data protection falls on the customer—or, in many cases, the MSP. This division of responsibility can lead to critical vulnerabilities. For instance, Exchange Online Protection often fails to detect low-volume Business Email Compromise (BEC) attacks, while Defender may not be adequately tuned to counter QR code phishing or multi-factor authentication (MFA) bypasses.

The Growing Threat Landscape

The threat of cyber breaches is escalating, with alarming statistics underscoring the urgency for enhanced security measures:

  • 64% of organizations anticipate an increase in phishing threats by 2025.
  • 1 in 5 MSP customers experienced a successful BEC attack in 2024.
  • 45% of MSP clients faced breaches involving sensitive employee data.
  • Over 20% encountered credential theft via QR code phishing, which bypassed Microsoft 365’s defenses entirely.

With the rise of generative AI and deepfake impersonation attacks, the potential risks are multiplying. These threats are not hypothetical; they are occurring now, and regulators are closely monitoring compliance.

The Need for a Layered Security Strategy

While Microsoft 365 is a powerful productivity suite, it is not a comprehensive cybersecurity solution. Research indicates that 98% of organizations using Microsoft 365 consider third-party security solutions essential for defending against advanced threats. This realization has prompted MSPs to adopt layered protection strategies, which include:

  • AI-powered email filtering and behavioral detection
  • DNS-level filtering and link rewriting
  • Proactive phishing simulations and user training
  • Backup and rapid recovery solutions across email, endpoints, and SaaS applications

These strategies are not merely precautionary; they represent the modern baseline for cybersecurity resilience.

Preparing for Regulatory Changes

The upcoming Cyber Security and Resilience Bill will introduce stricter incident reporting obligations, resilience testing, and penalties for non-compliance. Smart MSPs are seizing this opportunity to reassess their technology stacks, not only to meet regulatory requirements but also to mitigate the reputational and financial risks associated with breaches.

Demonstrating proactive cyber resilience—an ability to detect, defend, respond, and recover swiftly—is becoming a critical differentiator in the marketplace.

Conclusion: Time for a Strategic Shift

For MSPs relying solely on Microsoft 365 to safeguard their clients, the message is clear: you are not just under-protected; you are underprepared. The cybersecurity landscape is evolving, and the law is catching up. It’s time to rethink your security strategy and embrace a more comprehensive approach to cyber resilience.

About CyberSentriq

CyberSentriq is an integrated cybersecurity and data protection platform designed specifically for MSPs. Partnering with over 3,000 MSPs and protecting more than 150,000 SMBs globally, CyberSentriq offers a unique combination of proactive AI-driven email and web security, advanced data protection, and operational resilience.

For more information, visit www.CyberSentriq.com.


As the regulatory landscape shifts, MSPs must adapt to ensure they not only comply but thrive in an increasingly complex cybersecurity environment. The time for action is now.

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